FAQ's
What are my payment options?
Southern Wellness Services currently accepts Alabama Medicaid. We also offer a sliding fee discount program based on family size and income for eligible individuals, and self-pay options are available. Please contact our office or visit in person for more information about available payment options.
How do I enroll in counseling?
We make the process as easy and streamlined as possible. All it takes is a phone call, or inquiry on our contact box, and we will get you an appointment as soon as possible. Your first visit with us will consist of an assessment so that we can tailor your plan towards healing just for you.
Do you offer any discounted rates to those who qualify?
No one will be denied access to services due to inability to pay. A sliding fee schedule is available based on family size and income. Please contact our office or visit in person for more information.
Do you offer Telehealth?
Yes, select counselors at our facility offer telehealth as a resource to integrate into your lifestyle.
Confidentiality Statement
At Southern Wellness, we prioritize the confidentiality and privacy of our clients, adhering to the strictest standards outlined by the Health Insurance Portability and Accountability Act (HIPAA). All information shared during counseling sessions, whether verbal or written, is strictly confidential and will not be disclosed to any third party without your explicit consent, except in cases where mandated by HIPAA regulations, or when there is a risk of harm to yourself or others. Our team is committed to upholding HIPAA laws and takes every measure to safeguard your privacy and confidentiality throughout the counseling process.
Nondiscrimination Policy
At Southern Wellness, we are committed to providing counseling services in an inclusive and supportive environment where all individuals are treated with dignity and respect. We do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender identity, sexual orientation, marital status, disability, or any other characteristic protected by law. Our services are open to everyone seeking support, and we strive to create a safe and welcoming space for individuals from all backgrounds. Discrimination of any kind is not tolerated at Southern Wellness, and we actively promote equality and diversity in our practice.